Moss Men Surrey accessibility

If something on this website prevents you making an enquiry, call 01483 387251 or email [email protected] for help. This statement records the checks completed on 16 October 2026.

A pole tool reaching across buff plain tiles where two slopes meet.
During A pole tool reaching across buff plain tiles.

How can you use this website?

Our target is the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We have not established full conformance. You can contact the team by phone or email if a feature does not work for you.

On 16 October 2026, the contact form and staff upload were checked in Chrome at 390 by 844 and 1440 by 900. Keyboard checks covered moving between fields, the separate postcode field, form errors, going back, sign-in and sign-out. Automated axe-core checks found no violations in the form states tested, including the signed-in upload form. These checks used a local test copy of the site.

These checks do not cover every WCAG requirement or every page. A whole-site review, including screen readers, browser zoom and text spacing, remains outstanding. No independent accessibility certification is claimed.

Known limitations: without JavaScript or available session storage, the enquiry confirmation page cannot verify receipt. It shows a phone contact route so you can check before sending again. The enquiry form accepts supported UK phone numbers; if you cannot supply one, please email instead. The staff upload requires JavaScript.

How can you report an accessibility problem?

Email [email protected] or call 01483 387251. Tell us which page caused the problem, what you were trying to do and what help or alternative format would work for you. You can describe the barrier in your own words. Browser or assistive-technology details are useful if you know them.

Dave arranges a phone or email alternative for the enquiry and reviews the reported problem. Accessibility reports are acknowledged within five working days, with the next step agreed with you.

This statement is reviewed before launch and after a material website change, with known barriers and test results updated when checks are completed.